Shernessia Gumbs
Basseterre, St. Kitts
Summary
Dynamic sales representative with excellent customer service skills and a proven ability to enhance shopping experiences. Experienced in multitasking and adapting to customer needs to drive satisfaction and loyalty. excellent time management skills with superior knowledge in the customer service industry.
Overview
7
7
years of professional experience
Work History
Sales Representative
Real Deal
11.2021 - Current
- Developed successful tactics to sell products and services to customers.
- Assessed customer needs quickly to provide tailored product recommendations.
- Delivered high-quality service to enhance customer satisfaction.
- Greeted customers warmly at the entrance of the store. in a friendly and helpful manner
- Worked effectively in team environments to make the workplace more productive.
Sales Representative
Elegant Fashion
10.2019 - 11.2021
- Developed and implemented sales techniques to enhance service offerings and increase upselling opportunities.
- Delivered exceptional customer service, contributing to high levels of customer satisfaction and repeat business.
- Greeted customers with enthusiasm, fostering positive shopping experiences
- Processed sales transactions and managed cash register operations with efficiency.
Education
CSEC Education -
Cayon High School
Cayon07-2015
Skills
- Sales techniques
- Customer relationship management
- Sales forecasting
- Product knowledge
- Proficient in Microsoft office
- Good multitasking skills
- Customer service
- Communication Skills
- Great team player
Timeline
Sales Representative
Real Deal
11.2021 - Current
Sales Representative
Elegant Fashion
10.2019 - 11.2021
CSEC Education -
Cayon High School