Sheniqua Fahie
St. Peter's Parish
Summary
Former Pharmacy Associate and Customer Service Agent whose driven and motivated to reaching the highest level, to secure a responsible career opportunity to utilize my strengths and skills to the maximum. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Pharmacy Associate
Meridian Medical Center
09.2021 - 07.2024
- Developed strong rapport with regular customers through personalized service, fostering trust in the pharmacy''s expertise.
- Ensured the accuracy of prescription information by diligently verifying patient data and communicating any discrepancies to pharmacists.
- Increased customer loyalty by addressing concerns promptly and professionally, ensuring their satisfaction with pharmacy services.
- Assisted pharmacists in maintaining a well-organized and up-to-date inventory of medications, ensuring optimal stock levels for smoother operations.
- Maintained a clean, organized workspace that facilitated efficient work processes and reflected positively on the pharmacy''s image.
- Collaborated with the pharmacy team to streamline workflow processes, resulting in reduced wait times for customers.
Customer Service Agent
American Airline
08.2019 - 10.2020
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded proactively and positively to rapid change.
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Associate of Science - Environmental Science
Clarence Fitzroy Bryant College
Burdon Street, Basseterre, St. Kitts11.2019
High School Diploma -
Washington Archibald High School
Taylor's Range, Basseterre, St.Kitts11.2017
Skills
- Problem-solving skills
- Medication Dispensing
- Drug Classification Knowledge
- Drug Inventory Control
- Patient confidentiality
- Customer Service
- Outstanding communication skills
- Payment Processing
- Data Entry
- Adaptability
- Research and Strategy
Reference
Andrew Holness
Meridian Medical Center
Phone: (869) 465-5096, 465-5094, 465-3306
Mobile: (869) 662-3274, 662-8894
Email: aholness@meridianmedcons.com
Rev Delores Gumbs
Phone:(869)465-6408
Mobile: (869) 661-4779
Languages
English
Native language
English
Proficient
C2
Timeline
Pharmacy Associate
Meridian Medical Center
09.2021 - 07.2024
Customer Service Agent
American Airline
08.2019 - 10.2020
Associate of Science - Environmental Science
Clarence Fitzroy Bryant College
High School Diploma -
Washington Archibald High School
Similar Profiles
Sylviah ChesoliSylviah Chesoli
Staff Nurse at Meridian Medical CenterStaff Nurse at Meridian Medical Center
Jasmin BroomJasmin Broom
Medical Surgical Nurse at St. Luke's Meridian Medical CenterMedical Surgical Nurse at St. Luke's Meridian Medical Center
Lindsey LyonsLindsey Lyons
Charge Nurse, Labor and Delivery at St. Luke's Meridian Medical CenterCharge Nurse, Labor and Delivery at St. Luke's Meridian Medical Center