Nivlac Powell
Basseterre
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
CIBC
- Current
- Recording deposits in night wallets, Receive loan payments, Cashing cheques, Issuing withdrawals, Assist customers with mobile banking
Part time customer service representative
air express
01.2022 - 06.2023
- Manage transactions with customers using cash registers, Scan goods and ensure pricing is accurate, Collect cash or credit payments, Issue receipts, refunds and change, Redeem coupons, Advise customers about the company’s services and policies
Part time worker
yellow pages
04.2022 - 06.2022
- Delivering telephone directories to businesses around the island
Part – time customs officer
06.2018 - 08.2018
- Analyze invoices, Enforcing border control policies, Inspect and search cargo/goods
Education
Associates degree in Entrepreneurship -
Clarence Fitzroy Bryant College (CFBC)
06.2023
General Education -
Immaculate Conception Catholic School
01.2020
Skills
- Flexible and Adaptable
- Innovative & Resourceful
- Results & Success Driven
- Good Communication Skills
Skills Key Strengths
- Flexible and Adaptable
- Innovative & Resourceful
- Results & Success Driven
- Proficient in Microsoft Excel/Word
- Good Communication Skills
- Team Building & Leadership
- Organized and Detail Oriented
- Quality Customer Service Skills
- Strategic Planning / Time Management
Personal Information
Hobbies: Exercising, Information Technology, Digital Marketing
Timeline
Part time worker
yellow pages
04.2022 - 06.2022
Part time customer service representative
air express
01.2022 - 06.2023
Part – time customs officer
06.2018 - 08.2018
Customer Service Representative
CIBC
- Current
Associates degree in Entrepreneurship -
Clarence Fitzroy Bryant College (CFBC)
General Education -
Immaculate Conception Catholic School
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