Summary
Work History
Education
Skills
Timeline
Generic

Mala'Ika Powell

St. Kitts,03

Summary

Proven Sales Assistant at The Polo Company 3, adept in complex problem-solving and offering robust team support. Excelled in merchandising proficiency, enhancing customer satisfaction, and streamlining inventory management. Achieved a significant improvement in customer engagement through proactive service and expert product advice.

Work History

Sales Assistant

The Polo Company 3
St.kitts, Basseterre
07.2024 - 09.2024
  • Greeted customers and provided assistance with product selection.
  • Assisted in creating displays to promote products.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Assisted customers with returns, exchanges and refunds.
  • Informed customers about current promotions and discounts.
  • Replenished merchandise on shelves as needed throughout the day.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
  • Tracked inventory levels using point-of-sale systems and restocked shelves accordingly.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

Associate of Applied Science - Hospitality

Clarence Fitzroy Byrant College
Burdon Street
09-2025

Skills

  • Complex Problem-Solving
  • Team support and assistance
  • Processing payments
  • Merchandising proficiency
  • Goal-Oriented

Timeline

Sales Assistant

The Polo Company 3
07.2024 - 09.2024

Associate of Applied Science - Hospitality

Clarence Fitzroy Byrant College
Mala'Ika Powell