Makeda Assegai
Bloomfield,CT
Summary
Experienced in HR recruitment, employee onboarding, and HR policy implementation. Utilizes effective communication and organizational skills to support seamless HR operations. Proficient in employee engagement strategies and adept at handling administrative functions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resource Intern
Makin Wellness
05.2023 - 09.2023
- Conducted initial interviews to screen potential candidates and assisted with exit interviews to gather feedback and ensure smooth transitions
- Support the onboarding process for new employees, including preparing orientation materials, organizing training sessions, and facilitating new hire paperwork
- Maintain and update employee records in the HRIS
- Assist in data entry and document management, including handling confidential information
- Developed Standard Operating Procedures (SOPs) for ADP
- Presented new ADP SOPs to the company, demonstrating how to use the system and highlighting key features and benefits
- Provided continuous support to employees, answering questions, and troubleshooting issues related to ADP to ensure smooth adoption of the new system
New Stores Representative II- CS
Waste Management
08.2018 - 09.2022
- Assisted in educating representatives on new procedures and best practices
- Assigned tasks to team members, handled escalated requests, and ensured effective task completion
- Performed set-up or modifications in Acorn and MAS
- Obtained and tracked Vendor Schedule A acceptances and rejections, resolving or escalating accordingly
- Managed vendor service and billing issues via ACORN issue queue, resolving or escalating issues as needed
Sr. Fulfillment Specialist
TicketNetwork
06.2016 - 08.2018
- Monitored fulfillment metrics and reported on performance
- Trained team members on fulfillment procedures and systems
- Managed and coordinated ticket orders, ensuring accurate and timely fulfillment
- Provided excellent customer service, addressing inquiries and resolving issues
- Identified opportunities to streamline fulfillment processes, enhancing efficiency
- Collaborated with various departments to ensure seamless operations
Education
Bachelor of Science - Labor Relations & Human Resource Management
Eastern Connecticut State University
Willimantic, CT08-2024
Associate of Science - Business Administration
Asnuntuck Community College
Enfield CT05.2022
Skills
- Analytical Thinking
- Recruiting & Talent Acquisition
- Excel Proficiency
- Knowledge of Labor Laws
- Knowledge of HIPAA Regulations
- Confidentiality Handling
- SOP Development and Presentation
- Data Entry
- Recruitment Strategies
- Leadership Qualities
Awards
- Sean St.James Memorial Scholarship-2022
- Ted and Barbara Herbert Scholarship-2022
- Andrew Associates Scholarship
- ECSU 1889 Scholarship- Awarded in 2022
Certification
- Accounting Certification, Asnuntuck Community College, August 2024
Timeline
Human Resource Intern
Makin Wellness
05.2023 - 09.2023
New Stores Representative II- CS
Waste Management
08.2018 - 09.2022
Sr. Fulfillment Specialist
TicketNetwork
06.2016 - 08.2018
Bachelor of Science - Labor Relations & Human Resource Management
Eastern Connecticut State University
Associate of Science - Business Administration
Asnuntuck Community College
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