Kiarra Browne
Palmetto Point, Trinity,03
Summary
Skilled Assistant General Manager talented at maximizing business success and managing staff effectively
Overview
17
17
years of professional experience
Work History
Assistant General Manager
TDC Home and Building depot
03.2017 - Current
- Ensured that customer service standards were met or exceeded at all times.
- Managed daily operations of the store, including scheduling and supervising staff.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Implemented safety protocols to protect both customers and employees from potential hazards.
- Motivated and led team members to work together to achieve targets.
Supervisor of Operations
Rams supermarket
06.2014 - 02.2017
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Maintained accurate records for tracking progress and performance of team members.
- Developed and implemented policies and procedures for efficient workflow.
Teller
National Bank
06.2007 - 06.2009
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Assisted customers in opening new accounts and completing required paperwork.
- Answered customer inquiries regarding bank products and services.
Education
Bachelor of Science - Business Administration And Management
Howard University
Washington DC04-2014
Associate of Arts - Secretarial Studies And Office Administration
Clarence Fitzroy Bryant College
Basseterre, St. kitts11-2007
High School Diploma -
Immaculate Conception Catholic School
06-2005
Seventh Day Adventist Primary School
Skills
- Operations Management
- Training and Development Skill
- Employee Scheduling
- Employee Relations
- Team Leadership Strength
- Business Operations Knowledge
- Sales Techniques
- Staff Management
- Budget Control
Affiliations
- member at SKNYPA
- dancer at ADA
HOBBIES
- Hiking
- dancing
- travellling
Timeline
Assistant General Manager
TDC Home and Building depot
03.2017 - Current
Supervisor of Operations
Rams supermarket
06.2014 - 02.2017
Teller
National Bank
06.2007 - 06.2009
Bachelor of Science - Business Administration And Management
Howard University
Associate of Arts - Secretarial Studies And Office Administration
Clarence Fitzroy Bryant College
High School Diploma -
Immaculate Conception Catholic School
Seventh Day Adventist Primary School