Joan Hamilton
Basseterre,03
Summary
Experienced dedicated worker with over 10 years of experience. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results.
Overview
13
13
years of professional experience
Work History
Housekeeping Attendant/Elderly Caretaker
Group Home For The Elderly
Basseterre
03.2024 - Current
- Completed laundry services with special attention to requirements of different items, including hand washing and dry cleaning.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Restocked room supplies such as towel's tissues for personal touch with every job.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Improved cleanliness and resident satisfaction by providing thorough and efficient housekeeping services.
- Ensured a healthy environment for residents by adhering to strict sanitation standards in all cleaning tasks.
- Maintained inventory of housekeeping supplies, ensuring adequate stock levels for uninterrupted service.
- Improved cleanliness and satisfaction by providing thorough and efficient housekeeping services.
- Ensured a healthy environment by adhering to strict sanitation standards in all cleaning tasks.
Cobbler
Joan's Design Leather Craft
Basseterre
05.2014 - Current
- Worked with customers to understand requirements and provide exceptional customer service.
- Monitored social media and online sources for industry trends.
- Managed time efficiently to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Quality Control Inspector
Jaro Electronics
Basseterre, St Kitts And Nevis
03.2011 - 08.2012
- Evaluated components and final products against quality standards and manufacturing specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Enhanced production efficiency by implementing standardized inspection processes and procedures.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
Education
High School Diploma -
06.1984
- Coursework in massage therapy, reflexology ,skincare.
- Continuing education in Secretarial studies
- Continuing education in Electronic Cashiering
- Continuing education in shoe making and repairs
- Elderly care assistant
- [International Grade], [School Name], [Year] - [Number] GPA Conversion
Some College (No Degree) - Health Care Assistant
Skills
- Cobbler pincers
- Hair extensions
- Color knowledge
- Cosmetology
- Manicures and pedicures
- Housekeeping
- Massage Therapist
- Good Telephone Etiquette
- Health care assistant
- Problem Resolution
- Organization and Time Management
- Research
Timeline
Housekeeping Attendant/Elderly Caretaker - Group Home For The Elderly
03.2024 - Current
Cobbler - Joan's Design Leather Craft
05.2014 - Current
Quality Control Inspector - Jaro Electronics
03.2011 - 08.2012
Mona High School - High School Diploma,
Clarence Fitzroy Bryant Collage - Some College (No Degree), Health Care Assistant