Francita Caines-Arthurton
Sales Associate
Braziers, Charleston,Nevis
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Sales Associate
M&M Enterprise
09.2015 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Office Manager
Yuko Construction
02.2013 - 09.2015
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Defined clear targets and objectives and communicated to other team members.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Administrative Assistant
Gourment Buffet / Chili Frie
06.2008 - 08.2010
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Business Studies - Business Administration
Advance Vocational Education
Taylor's Range09.2002
High School Diploma -
Verchilds High
Verchilds, St.Kitts07.2001
Skills
- Excellent People Skills
- Sales Trends
- Product and Service Sales
- Guest Relations
- Verbal Communication
- Multitasking Strengths
- Money Handling
- Cash Handling Accuracy
- Customer Service
- Time Management
- Speaking Clearly
- Stockroom Upkeep
- Verbal and Written Communication
- Meeting Deadlines
- Documentation and Recordkeeping
- POS System Operations
- Microsoft Access
- Credit and Cash Transactions
Timeline
Sales Associate
M&M Enterprise
09.2015 - Current
Office Manager
Yuko Construction
02.2013 - 09.2015
Administrative Assistant
Gourment Buffet / Chili Frie
06.2008 - 08.2010
Business Studies - Business Administration
Advance Vocational Education
High School Diploma -
Verchilds High
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