Summary
Overview
Work History
Education
Skills
Timeline
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Deslyn Harvey

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Office Administrator

Business Services (Nevis), Ltd.
04.2021 - Current
  • Preparing documents for IBC, LLC, Trust, and Foundation Establishments
  • Maintain office supplies inventory by checking stock and ordering new supplies.
  • Provide clerical support to company employees.
  • Respond to emails and other correspondence to facilitate communication and enhance business processes.
  • Handle daily scheduling tasks and provide administrative support for the entire department.
  • Contribute to a positive work environment by fostering strong working relationships among colleagues.
  • Reduce administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Prepare Invoice for Company Incorporation, annual renewals etc.

Customer Service Representative

Brown Hill Communication
03.2016 - 10.2019
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Responded to customer requests for products, services and company information
  • Cultivated customer loyalty, promoted repeat customers and improved sales
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Offered advice and assistance to customers, paying attention to special needs or wants

Sales Clerk

RSJ Enterprise
01.2012 - 07.2015
  • Answered customer questions about products and services, helped locate merchandise and promoted key items
  • Processed payments and returns with accuracy and efficiency
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales
  • Operated cash register for cash, check and credit card transactions with 100% accuracy

Server Assistant

Jamakies Restaurant
05.2010 - 08.2011
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
  • Assisted cashiers with processing customer payments and documenting orders
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction
  • Greeted customers and answered any questions

Education

Better Business Writing in English- Online Course

Georgia Institute Of Technology

Principles of Financial Accounting _ Online Course

IESE Business School

Bachelor of Science - Business Administration

Ashworth College
5051 Peachtree Corners Cir, Norcross, USA
10.2027

High School Diploma -

Winifred Gaskin Memorial Secondary School
09.2005

Skills

  • Quick learner
  • Time Management
  • Verbal Communication
  • Inventory Management
  • Computer Skills
  • Customer Service
  • Decision-Making
  • File Organization
  • Database entry
  • Administrative Support

Timeline

Office Administrator

Business Services (Nevis), Ltd.
04.2021 - Current

Customer Service Representative

Brown Hill Communication
03.2016 - 10.2019

Sales Clerk

RSJ Enterprise
01.2012 - 07.2015

Server Assistant

Jamakies Restaurant
05.2010 - 08.2011

Better Business Writing in English- Online Course

Georgia Institute Of Technology

Principles of Financial Accounting _ Online Course

IESE Business School

Bachelor of Science - Business Administration

Ashworth College

High School Diploma -

Winifred Gaskin Memorial Secondary School

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Deslyn Harvey