Deslyn Harvey
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Office Administrator
Business Services (Nevis), Ltd.
04.2021 - Current
- Preparing documents for IBC, LLC, Trust, and Foundation Establishments
- Maintain office supplies inventory by checking stock and ordering new supplies.
- Provide clerical support to company employees.
- Respond to emails and other correspondence to facilitate communication and enhance business processes.
- Handle daily scheduling tasks and provide administrative support for the entire department.
- Contribute to a positive work environment by fostering strong working relationships among colleagues.
- Reduce administrative errors by diligently proofreading office documents and maintaining accurate records.
- Prepare Invoice for Company Incorporation, annual renewals etc.
Customer Service Representative
Brown Hill Communication
03.2016 - 10.2019
- Answered customer telephone calls promptly to avoid on-hold wait times
- Responded to customer requests for products, services and company information
- Cultivated customer loyalty, promoted repeat customers and improved sales
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Offered advice and assistance to customers, paying attention to special needs or wants
Sales Clerk
RSJ Enterprise
01.2012 - 07.2015
- Answered customer questions about products and services, helped locate merchandise and promoted key items
- Processed payments and returns with accuracy and efficiency
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales
- Operated cash register for cash, check and credit card transactions with 100% accuracy
Server Assistant
Jamakies Restaurant
05.2010 - 08.2011
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
- Assisted cashiers with processing customer payments and documenting orders
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction
- Greeted customers and answered any questions
Education
Better Business Writing in English- Online Course
Georgia Institute Of Technology
Principles of Financial Accounting _ Online Course
IESE Business School
Bachelor of Science - Business Administration
Ashworth College
5051 Peachtree Corners Cir, Norcross, USA10.2027
High School Diploma -
Winifred Gaskin Memorial Secondary School
09.2005
Skills
- Quick learner
- Time Management
- Verbal Communication
- Inventory Management
- Computer Skills
- Customer Service
- Decision-Making
- File Organization
- Database entry
- Administrative Support
Timeline
Office Administrator
Business Services (Nevis), Ltd.
04.2021 - Current
Customer Service Representative
Brown Hill Communication
03.2016 - 10.2019
Sales Clerk
RSJ Enterprise
01.2012 - 07.2015
Server Assistant
Jamakies Restaurant
05.2010 - 08.2011
Better Business Writing in English- Online Course
Georgia Institute Of Technology
Principles of Financial Accounting _ Online Course
IESE Business School
Bachelor of Science - Business Administration
Ashworth College
High School Diploma -
Winifred Gaskin Memorial Secondary School
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