Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Outside sales specialist with strength in negotiations, e-commerce, and customer service. Excellent interpersonal and time management skills.
Overview
12
12
years of professional experience
Work History
Senior Sales Associate
Colors Duty Free Jewellers
11.2011 - Current
Developed a deep understanding of the company''s products and services to effectively communicate their benefits to potential customers.
Generated advertising brochure for vendor use.
Achieved or exceeded company-defined sales quotas.
Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Developed and maintained knowledge of current sales and promotions.
Contributed towards strategic planning initiatives aimed at driving continuous improvement within the sales department's operations.
Stayed current on company offerings and industry trends.
Built relationships with customers and community to promote long term business growth.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Contributed to team objectives in fast-paced environment.
Assisted in development of monthly sales goals to motivate team and drive business objectives.
Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
Participated in store meetings and product training sessions to understand and sell items.
Trained, coached, and mentored new sales associates for maximum performance.
Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
Implemented effective marketing strategies for increased product exposure and customer engagement.
Boosted sales revenue by developing and maintaining strong relationships with clients.
Skilled at working independently and collaboratively in a team environment.