Aramina Woodside

• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Evaluated scripts to identify creative strategies and resource needs.
• Defined clear targets and objectives and communicated to other team members.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Assisted with sales and marketing strategies to foster achievement of revenue goals.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Recruited trained, and mentored staff members, cultivating a positive work environment conducive to professional development.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Self-motivated, with a strong sense of personal responsibility.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
• Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.

Prepared disbursement reports

• Managed a diverse team of dockworkers, maintaining high levels of productivity and job satisfaction.
• Negotiated contracts with service providers to reduce costs while maintaining quality services for clients.
• Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
• Developed strong relationships with key stakeholders to ensure smooth coordination during peak shipping seasons.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
• Collaborated with customs officials to ensure timely processing of import/export documentation, reducing delays in cargo clearance times.
• Cultivated interpersonal skills by building positive relationships with others.
• Skilled at working independently and collaboratively in a team environment.